Is CMx available only as a cloud service?
We support both Cloud and On Premise. We have a monthly/annual subscription based cloud platform where you can signup instantly and start using the software immediately after sign up. We also have an On-Premise version which you can instantly deploy within your office firewall.
How many Contract documents I can save? Is there a limit?
You can store unlimited contract documents in all plans. There is no upper limit.
What level of support do you provide?
We provide unlimited online/email support and 9am to 5pm Central Time live chat support for all of our customers. We also provide Service Level Agreements (SLA) for enterprise customers running in cloud or on-premise who needs SLA on mutually agreed upon terms.For SLA support contact us at slasupport@contractexperience.com .
Can I use CMx as a Contract Tracking Software only?
Absolutely. By default CMx provides you the ability to track both contract metadata and documents. If you do not want to keep track of the documents, just use the contract metadata sections only.
Can I use CMx to track/save custom fields?
Yes. You can create a custom field form with unlimited custom fields , assign it to a contract type and when you select that contract type in create contract , all of your custom fields will be visible under Custom tab. It is just as simple as two steps.
